General conditions



  • Meaning of the term

The website is owned by GUIDE for YOU d.o.o., OIB: 15401690100, with headquarters in Croatia HR51211 Matulji, Frlanska cesta 1 (hereinafter “the owner”). GUIDE for YOU is a website through which the owner provides information about the products and services offered by the owner. Internet site user is a legal or physical entities who uses, or has used, access or accessed, the website in any way, directly or indirectly. The website includes all web pages and and their parts located within the domain.

  • General

These General conditions of use the website (hereinafter “General conditions”) prescribe conditions and rules relating to the use of the website. By using these web pages, users show that they agree with the conditions and rules set out here and agree to use the web site in accordance with them. The right to use these web pages is a personal right of users and cannot be transferred in any way to other legal or physical entities. The user is personally responsible for protecting the confidentiality of passwords, in places where they exist as such. The user is familiar with the fact that sometimes there are technical problems with the operation of the Internet network which can lead to termination of services or other events outside the owner’s control, and for which reason it is not responsible for any loss of data that may occur during the transmission of information on the Internet or any other event that may occur during the provision of services by the owner.

  • Change of general conditions of use

The owner reserves the right to amend or terminate at any time any segment of the business, including, and without limitation, the time of availability, content, as well as the equipment necessary for accessing or using the website. Likewise, the owner may stop sending information or part of the information, may change or terminate any means of data transmission, and may change the speed of data transmission, as well as any other characteristics thereof. The owner reserves the right at any time, and without prior notice, if he/she deems it necessary, to terminate or amend any of the above general conditions of use and/or the Declaration of confidentiality. The amendments concerned may include, inter alia, the introduction of certain fees or charges. If there is a change in the general terms and conditions of use and the user continues to use the website, it is considered to accept the general terms and conditions of use in modified form. Any possible modification or cancellation of general conditions of use shall be valid to third parties immediately upon publication on the website. Any use of the sites concerned, except for getting acquainted with changes to the general terms and conditions of use, by users after such changes will be considered as acceptance of such changes.

  • User behaviour

The obligation and duty of users is to use the web site exclusively in accordance with the regulations of the Republic of Croatia, as well as general moral and ethical principles. Users may not publish or transmit through these websites any material that endangers, or in any way violates the rights of others, any material that is by its very nature illegal, threatening, offensive, defamatory, infringing or threatening privacy, which is vulgar, obscene, or otherwise undesirable in measured communication, which encourages illegal activity, or otherwise infringes any Regulation and which, without express, prior written consent, contains advertising. Any user behaviour which, according to the discretion of the owner, restricts or prevents any other user from using or enjoying the website is strictly forbidden. The user may not use the websites to advertise or perform any commercial, religious, political, or non-commercial promotional, including by inviting users of the website www.peris.cona to become members of another online or offline service, which constitutes direct or indirect competition, or potential competition to the publisher.

  • Intellectual property

All materials on the website are owned by the Owner and as such are protected by law, or are used in accordance with the authorisation of copyright holders and proprietors of trade marks and/or designs, paintings and other necessary authorisations. The owner is also the copyright holder on the entire conceptual content of the website necessary for the proper and smooth functioning of the project. It is prohibited to distribute, copy, upload, link, publish or otherwise modify these web pages and/or any material, data, photographs, texts published on these web pages and/or any other parts of these web pages without the written consent of the publisher. Any infringement of that prohibition may result in an infringement of copyright, trade mark rights or any other right, and may therefore produce undesirable effects such as the initiation of several types of judicial proceedings, and may in particular lead to prosecution. The user may not change, publish, transfer, participate in the transfer or sale, create derivatives, or otherwise exploit any content from the website, in whole or in part. Copying, redistribution, re-transfer, issuing or commercial exploitation of the downloaded material shall also not be allowed.  The user can download, print and store copyrighted materials from the website only for the purpose of his own and personal use. The beneficiary expressly commits not to post, publish, or otherwise make available on the website of the any material subject to copyright, trade mark, or other rights, without the express consent of the rightholders, and as such is solely responsible for any damage caused by the infringement of this obligation. To find out if some of the materials on the website are protected by some of the rights, the beneficiary must come independently, and therefore the owner is not obliged to submit or publish such information. By installing material by users of any content on any part of the website, the beneficiary guarantees that the rightholder has given the owner a legally valid, free of charge, unlimited right not to exclusive use, reproduction, modification, adaptation, publication, translation and distribution of such material. Other users have the right to access, view, save or reproduce this material only for their own and personal use.

  • Computer equipment

The user is solely responsible for the procurement and maintenance of his computer equipment, including the entire hardware and software he owns and uses, as well as other equipment necessary for accessing and using websites, and shall also bear all related costs independently. The owner excludes any responsibility for any damage to the equipment or other items of users that may arise as a result of Internet usage.

  • Privacy

The beneficiary agrees that all interactive options, especially communication via private messages, other ways of sending messages or communicating each other are of a public character and do not have the status of confidential information and therefore the owner can supervise the content of communication of users without his or her knowledge and special approval.

  • Protect user privacy and use cookies

Cookie (cookie – hereinafter “cookie (s)”) represents information stored on the user’s computer by the website visited by the user. Cookies usually save user preferences and settings for your web page, such as your preferred language or address. After the user subsequently visits the same website again, the Internet browser sends back the cookies that belong to that website. This allows the website to display user-friendly information. In order to ensure proper functioning of the website, further improvements and improvement of user experience in browsing, the website stores a small amount of information (cookies) on the user’s computer. By using websites without changing the settings that would refuse to allow cookies to be stored on the user’s computer, the user accepts the use and storage of cookies on their computer. If the user does not agree to store cookies, storing them on the user’s computer will be disabled, and the user will continue to be able to view the site, with certain options of the Internet site unavailable. Details of cookies, how to use them, store and block them can be found on the website under “use cookies”.

  • Statement of assurance and restriction of liability

The user agrees to use the web site exclusively on his own responsibility. The publisher or any person associated with the publisher shall not guarantee in any way that the use of the website will not be interrupted, or that it will take place without difficulties in its work. Likewise, the owner is not responsible for the consequences that may arise from the use of websites or for the accuracy, reliability or content of any information, services or goods provided through the websites concerned. This declaration of liability refers to any damage or possible injury caused by any error, cancellation, interruption, computer virus, failure, delay in operation or transmission, termination in a communication line, theft, termination of a contract, destruction or unauthorised access, changes or misuse of records, inappropriate behaviour, negligence, or any other act. The beneficiary agrees that the owner is not responsible for inappropriate or illegal behaviour of other users or third parties and that the risk of possible damage is entirely on the user. The owner shall in no case be liable for any damage that may result from use, or inability to use websites, in part or wholly.

  • Compensation of damages

By using the website, the user expressly confirms that he/she will not hold the owner responsible, his/her subsidiaries, responsible persons in society, employees and agents to compensate for any damage and expenses, including legal representation costs, that could arise from the use of websites by the user.

  • Final provisions

Any legal disputes that may arise in connection with the use of the website are the responsibility of the court having its seat in Opatija. GUIDE for YOU d.o.o. undertakes to protect your personal data. This introduces you to the text below.  Please check the personal data protection policy periodically for possible changes.


We collect personal data primarily for the purpose of, as effectively as possible, answering your inquiry, promoting our services, our internal statistical data processing.  All collected data are covered by the personal data protection policy system. 

  • Duration of privacy policy

At the moment your data is delivered, you agree to contact you and enter our mailing list – the moment of entry is your explicit consent to contact you. The privacy protection of your data is permanent, and at any time you can request exclusion from our mailing list. After that, the data are no longer used by GUIDE for YOU d.o.o. for trade and services, except for internal purposes, e.g. for information or statistical processing of data.

  • Content of the privacy policy

We do not sell, rent or make available your e-mail address and other information to third legal or physical entities without your consent.  We collect only those personal data that have been voluntarily submitted to us. We do not ask you to send us this information in order to allow you access to your website and we do not ask you to reveal more data than you really need to participate in an activity on our web site. We do not sell, transfer and disclose data collected on our website to anyone outside the GUIDE for YOU d.o.o. for Trade and services without your permission, except:

  1. cases where this is necessary to fulfil our legal obligations,
  2. in cases where this is necessary to fulfil tasks carried out in the public interest,
  3. cases where you yourself have published that information (Art. 7 th, century 3., 1., 2., 3. point. 1, 2, 3 and 4 Of the personal Data Protection Act),
  4. cases where the involvement of the other party is essential for the proper functioning of the pages. In such cases, and before the submission of personal data, the other party undertakes to keep its trade secret,

5.By filling out the forms on our website, please ensure that the information you have attached is correct and that you are in full compliance with the provisions of our privacy policy and the conditions set out therein.

  • Confidentiality of information

We want to make it clear that during your visit to these pages, your personal information remains confidential, unless you want to disclose it voluntarily. We undertake not to disclose to other parties the information we have received, except in the cases specified in the previous chapter.

  • Server Statistics

Our global network server uses statistical software. These programs are a standard feature of all web servers and are not typical only for our web pages. Such statistical programs enable us to customize our web pages so as to be as efficient and simple as possible for our visitors (identification of data that is most or least interested in our users, adaptation of web pages for individual web browsers, efficiency of the structure of our location and visiting our web sites.)

  • Cookies usage

To make it easier to browse our websites, our global network server uses cookies. These are very small text files that the server places on the user’s computer for the purpose of monitoring the selection of certain language variants of our web pages, as well as when entering parts of pages that require the user name and password. Cookies cannot be used to run programs or put viruses on your computer. Cookies that our Internet server sets are automatically deleted from your computer at the end of the session, that is, the moment you leave our pages. Our web pages can be viewed without using cookies, if your web browser is so configured.

  • E-mail message

When you send us an e-mail (e-mail) with personal information that identifies you, either by e-mail with a question or comment, or by the form you send us by e-mail, we use that information to meet your requirements.

  • Data Security

For the purpose of data security at this address and in order to ensure that this service is accessible to all users, this computer system uses software that monitors online visits and identifies unauthorized attempts to send or modify data, as well as those that could cause damage otherwise. Unauthorized attempts to send or modify data at this location are strictly forbidden.

  • Surveys and questionnaires

Occasionally, on our web pages we conduct surveys and questionnaires. The data collected by these surveys and questionnaires are used exclusively for the needs of the owner. If we publish a sample of responses to the survey on a website, such a sample does not contain personal data.

  • Changes and termination of conditions of use

GUIDE for YOU d.o.o. reserves the right to change or terminate all or any part of this website and conditions of use at any time. The changes take effect by publishing them at this address or when users are notified of them.


  • What are cookies

Cookie (cookie – hereinafter: “cookie/I”) represents information stored on your computer by the website you visit. Cookies usually save your settings and settings for your web page, such as your preferred language or address. After visiting the same website again later, the Internet browser sends back cookies belonging to this website. This allows the website to display information tailored to your needs.

  • What is the purpose of cookies?

In order to ensure the proper functioning of the website, further improvements and improve your browsing experience, the website stores a small amount of information (cookies) on your computer.

  • What information can cookies store?

Cookies may store a wide range of information including personal information (such as your name or e-mail address). However, this information can only be stored if you allow it. Namely, the  Web site cannot get access to information that you have not given them and cannot access other files on your computer. Default storing and sending cookies to you are not visible. However, you can change your Internet browser settings so that you can choose whether to approve or reject cookie storage requests, delete saved cookies automatically when you close your Internet browser, and so on.

  • Consent to store cookies

By using websites without changing the settings that would refuse to allow cookies to be stored on your computer, you accept the use and storage of cookies on your computer. If you do not agree to store cookies, storing them on your computer will be disabled, and you will continue to be able to view the Web page, with some Internet page options out of your reach.

  • How do I disable cookies?

Turning off cookies will decide whether to allow cookies to be stored on your computer. Cookie settings can be controlled and configured in your Internet browser.  If you disable cookies, you will not be able to use some functionality on the Web site. 

  • What are temporary cookies?

Temporary cookies or session cookies are removed from your computer after you close your Internet browser. Using temporary cookies, websites store temporary data, such as items in the purchase basket.

  • What are permanent cookies?

The constant or saved cookies remain stored on your computer after you close your Internet browser. Using them, websites store data, such as login name and password, so you don’t need to sign in every time you visit a specific location. The constant cookies will remain on the computer for days, months, even years.

  • What are the first-hand cookies?

First-hand cookies come from websites you visit and can be permanent or temporary. With the help of these cookies, websites can store data they will use again the next time they visit this site.

  • What are third-party cookies?

Third-party cookies come from ads from other websites (such as pop-ups or other commercials) located on the site you visit. Using these cookies, websites can track Internet usage for marketing purposes.

  • Use cookies?

The website uses cookies to provide you with the best possible user experience.

  • What cookies does use and why?

Temporary cookies – these are temporary cookies that expire (and are automatically deleted) when you close your Internet browser. The website uses session cookies to provide access to content and comment (what do you do when you sign in with your data on the website). Permanent cookies – usually have an expiration date long in the future and will remain in your browser until they expire, or until you manually delete them.  The website  uses permanent cookies for functionality such as “stay logged on”, which makes it easier for users to access the portal as a registered user. We also use permanent cookies to better understand users’ habits, so we can improve our website according to your habits. This information is anonymous – we don’t see individual user data.

  • Are there third-party cookies on the website?

There are several external services that store limited cookies on your computers. These cookies are not set up by the website, but some serve to function normally with certain options that make it easier for users to access content. We are currently enabling:  

Social networks – users can share posts on social networks Facebook and Google + that will store cookies on your computer.

Visiting Measurement – the website  uses the visitor Measurement Service, Google Analytics.  If you want to disable the specified services from storing cookies on your computer, you can block the cookies in question.


GUIDE for YOU d.o.o., as data controller, provides this information on data protection, regarding the processing of personal data and rules related to the free movement of personal data, all with regard to it, is obliged to apply the provisions of the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (hereinafter: the General Regulation).

When processing personal data, the controller shall take all measures to protect personal data against the breach of personal data, including all legitimate, technical, personnel and organisational measures for the protection of personal data, that the data of protection, including against any unauthorised processing, be external (by subcontractors, suppliers, other users of services, unauthorised third parties) be internal, implying that it will fully comply with the requirements and principles of the General Regulation.


1. Data controller — identity and contact details
2. Contact details of the Data Protection Officer
3. Purpose of processing for which personal data and legal basis of processing are used
4. Recipients or categories of recipients of personal data
5. Method of data collection and receipt
6. Place of storage and whether the data will be transferred to a third country — if transmitted
7. Period in which personal data will be stored or criteria by which the storage period will be determined
8. Right of the data subject: access to personal data, rectification of personal data, erasure upon expiry of the said retention period, restriction of processing, right to data portability and right of opposition to processing, right to withdraw consent if the basis of consent, right to file an opposition with the supervisory authority
9. Whether the provision of data is a legal or speech obligation or a condition necessary for the conclusion of a contract or whether the data subject is obliged to provide data and what are the consequences if the data are not provided
10. Data security

1. Data controller — identity and contact details

Name of the controller: MLADEN STEFANCIC/Contact: +385 91 27372 50 with the indication “data protection”, or by  e-mail:

2. Regarding data processing and exercising the rights related to it, you can contact us regarding all information about our policy/procedures/protocols/data protection through the Data Protection Officer.

Contact Officer:

Pursuant to the provision of Art. 37. 37.
Opće uredbe imenovali smo službenika za zaštitu podatka, temeljem njegovih stručnih kvalifikacija i stručnog znanja o pravu i praksama u području zaštite podataka.
Službenik za zaštitu podataka uz ostalo vodi brigu o zakonitosti obrade Vaših osobnih podataka u smislu poštivanja odredbi propisa o zaštiti osobnih podataka, upozorava nas na nužnost primjene propisa o zaštiti osobnih podataka u slučajevima planiranja, upoznaje sve osobe koje sudjeluju u obradi osobnih podataka s njihovim zakonskim obvezama u svrhu zaštite osobnih podataka, te Vam omogućuje ostvarivanje Vaših prava.  We have appointed a Data Protection Officer based on his professional qualifications and expertise in data protection law and practice. The Data Protection Officer takes care, among other things, of the legality of processing your personal data in terms of respecting the provisions of regulations on the protection of personal data, warns us of the necessity of implementing regulations on the protection of personal data in cases of planning, introduces all persons involved in processing personal data to their legal obligations for the purpose of protecting personal data, and enables you to exercise your rights. We have ensured that the official is appropriately and timely involved in all issues related to the protection of your data. The personal Data Protection Officer shall keep confidential any information and data he becomes aware of in the performance of his or her duties. That obligation shall continue even after the termination of the duties of the personal data protection officer.

3. For what purpose do we process your data and what  is the legal basis for processing:

Your personal data you are processing  include data such as name, surname, gender, company name, OIB, email address/official or home address/mobile phone number, and in special cases your photos, videos and audio recordings,  user names, etc.

For each processing of personal data, we will make it clear to you on the basis and legality of the processing as further specified.

Depending on the purpose of data processing , the legal basis for processing your data may be any of the following:

  • the Regulation obliges us to process data
  • execution of a contract or conclusion of a contract
  • Your consent = consent of the examinee
  • our legitimate interest based on: the need to improve our products and services, in order to better understand your needs and expectations and your interests regarding our products and services and the need to prevent fraud and embezzlement, and to ensure the safe and correct functioning of the device/website/application, and to improve them (if we use them).

 4. To whom we forward your personal data:

We do not deliver your personal information to other recipients unless you authorise us to do so or we have to submit it in order to fulfil the contractual obligation we have to you. We ensure that our partners/affiliates process your personal data in a manner consistent with the legal regulations and authorities for the purpose of fulfilling the contract or purpose for which the personal data were given and for our legal  obligations in order to prevent unlawful acts.

Only if you consented to us voluntarily and unequivocally – for the purposes of direct marketing, your personal data is processed by a third controller in accordance with its own terms and regulations and privacy rules. Read the rules of a third party carefully before giving consent to disclose information about yourself..
Pažljivo pročitajte pravila  treće osobe prije nego što date suglasnost o otkrivanju informacija o sebi.

Your personal data may also be processed by reliable third service providers.

We trust third parties with a part of the business tasks they perform on our behalf. We provide only the information necessary for the performance of the service under the contract and require that they do not use your personal data for any other purpose.  We have taken all appropriate measures to  establish that these third parties protect your personal data.

In view of the aforementioned  service of processing your personal data, we can entrust:

  • third parties necessary to deliver the product, e.g. mail/delivery services;
  • third parties who assist us in providing technical support such as platform providers or hosting on the server, supporting and maintaining databases, as well as software and applications that may contain your data (such services sometimes involve allowing access to your data to perform the necessary tasks);

5. How we collect your data

We collect your data through our phones, web pages, forms, applications, publicly available data directly at the headquarters of society or in other ways.  Your data can also be delivered to us by the third person who entrusted us with the service of performing a specific job. Then we are obliged to process your data in accordance with the privacy rules of the persons who gave us the data for processing.

6. How long we keep your data and how we decide on the time of storage:

We will keep your personal data  for the duration of this contractual relationship or in accordance with regulations set deadlines for the retention of individual documentation, that is, for the duration of (there is) our legitimate interest.

When determining the time for storing your personal persons, we are guided by the following parameters:

  • when concluding a contract, we store personal data for the duration of the contract;
  • when participating in promotional offers, we store data for the duration of promotional sales
  • when solving a subject’s query, while solving the query
  • when directly marketing  (basis-consent), we store personal data until the examinee cancels the application or requests the deletion of the subscription,  or after the expiration of  the period of inactivity of 3 years

Where your data have been processed  in proceedings before the competent authorities, the controller will keep the data until the decisions in the proceedings that were initiated have become legally binding and the data collected by the controller’s controller  or until the limitation period for initiating those proceedings has arisen. The controller shall produce a copy of the personal data which it shall submit to the competent authorities for procedural purposes as evidence in the proceedings.  After the deadline, we will destroy the collected data in the most appropriate  way – by erasing the data from the medium or if it is not possible, we will destroy the data carriers  in the legally designed manner for authorized persons, or the data will be anonymised  so that the respondents cannot be identified. After the expiry of the deadline set for storing  your data, it will be deleted accordingly.

7. Your rights as a examinee:

First of all, we want to instruct you that you have the right to clear, transparent and easily understandable information about how we use your personal data, and what your rights are related to data processing.

To realize the rights that are further substantiated, all in  accordance with data protection regulations, you can contact us.

Your rights as  a data subject  regarding data processing are as follows:  

You have access rights:

  • As a data subject, you have the right  to access your personal data in accordance with the provisions of the General Regulation.
  • In case of abuse of the right of access – for example, if the requests are manifestly unfounded, excessive or frequent, we can refuse to act on your  request or it is possible to charge an appropriate  fee taking into account administrative costs of providing information.

You have the right to request   a correction:

You may request that personal data be corrected if they are invalid or invalid and/or supplemented, if incomplete.

You are authorized to request  the deletion of your personal data/the right to forget when yourpersonal data are no longer necessary in relation to the purpose for which they were processed, if the processing is based on your consent, and you have withdrawn consent even when there is no legal basis  for processing, if the processing represents disproportionate intrusion into your protected interests, if the data have been illegally  processed, if the lists so require.

In particular, please note that the above-mentioned right  has limitations in cases when we are obliged in accordance with regulations or based on our legitimate authorization, to retain your  personal data.

You can request  a restriction on processing:

This right limits the processing of your data, which means we can store it, but we cannot use it or process it further.

This right relates to limited circumstances set out in  the General Data Protection Regulation, in cases where:

  • challenge the accuracy of personal data for a period allowing us to verify the accuracy of personal data;
  • processing is unlawful and you oppose the erasure of personal data and request the restriction of their use instead;
  • we are no longer required for processing, but you require them to determine, exercise or defend legal rights;
  • you have objected to a processing based on our legitimate  interest, expecting confirmation of whether our legitimate interests go beyond your  reasons.

You can request the transmission of your data:

You can request moving,  copying  or transferring data from our database to another database, which must  not have a negative impact on the rights of freedom of others.

Please note that this right applies only to data provided to us in a structured form, on the basis of a contract or consent and processing is carried out by automated means.

You have the right  to withdraw consent  if the processing is based on the same:

You can withdraw consent for data processing  when data processing is based on your consent and in a clear and unequivocal manner.

You can withdraw  consent through

The withdrawal of consent shall not affect the lawfulness of the processing on the basis of consent prior to its withdrawal.

You have the right to object to the way we process your data to the supervisory authority

If you think that you may have any violation of  any right related to the protection of personal data, in order  to exercise your rights, file an objection with  the Data Protection Supervisory Authority – Agency for personal Data Protection, Martic Street 14, 10 000 Zagreb,

 8. Obligation to provide personal data and consequences of refusal:

When you give information for the purpose of fulfilling our contractual relationship, it represents  a contractual obligation necessary for concluding a contractual relationship. When concluding a contract if you do not wish to give personal data,  it will not be possible to conclude a contract.

When you give data for marketing activities, this is not a contractual obligation, but they are voluntarily given on the basis of – consent. The lack of consent to process data for marketing purposes does not result in the inability to conclude a contractual relationship between us. However, in this case you will not have information on the benefits it can achieve in relation to our products/services.

9. We protect your personal data!

We are obliged to protect personal data and take the necessary measures to ensure their protection in accordance with the regulations governing the protection of personal data.

We have contractually obliged third parties with whom we are in a business relationship, who perform processing of personal data based on this business relationship, to act in accordance with the regulations in question.

We have done everything  to adequately protect your  personal data, and we treat it strictly  by following the rules set out in the regulations, applying the most advanced security systems and techniques in order to prevent unauthorized access to data.

In particular, we should note that it is not possible to fully and absolutely secure the secure transmission of data via  the Internet, therefore we are not able to guarantee absolute security of data sent  to our site.


Therefore,  make every  transfer of data  at your own risk.

GUIDE for YOU Ltd.